Many retailers are outsourcing their customer service operations to third-party companies like Alpine Access () and Working Solutions (), who in turn contract with home-based workers. The reps, who typically work 20 to 40 hours a week, take calls for large and small companies. The hourly rate is about $9, but agents can earn up to $13 with incentives and bonuses or up to $30 for special projects. Some companies offer benefits like health and dental insurance and a matching 401(k) plan. LiveOps () is similar, but service reps operate as independent contractors, typically invoicing LiveOps $10 to $15 per hour depending on the type of call and performance. And with LiveOps you can work as many hours as you want. The hiring process is rigorous: Expect a comprehensive written or online application, skills exam, phone interview and background check.
There’s plenty of work and clients to be found. If you know where to look. To start, you need to know if there is enough demand for your skill to make it worth the effort to go out looking for work. Start by searching for freelance postings on sites like Flexjobs, SolidGigs, Contena, greatcontent or one of the dozens of other skill-specific freelance job boards.
If it’s not clear yet, information and expertise are two of the most consistent and lucrative ways to make extra money online. If you don’t like talking on the phone, you can sign up to get paid to answer professional questions on JustAnswer. There are thousands of questions being asked every month from people looking for help from lawyers, doctors, mechanics, vets, and more. To apply, you’ll need to supply your professional verification, resume, and a form of identification.
If you have a college degree or are currently enrolled in college and think you have the skills to tutor math, science, English or social studies, tutoring online might fit you perfectly. Check out Tutor.com, where tutors work as independent contractors and earn around $10 to $14 per hour based on the subject and hours worked. Very active tutors can earn anywhere from $800 to $1,600 a month.